Shipping policy
🚚Shipping Policy – YGS-Tech.com
1. Supported Shipping Countries
We currently ship to the following countries and regions:
- North America: United States, Canada
- Europe: United Kingdom, Germany, Switzerland, Netherlands, France, Belgium, Norway, Sweden, Denmark
- Oceania: Australia, New Zealand
- East & Southeast Asia: Japan, South Korea, Singapore, Hong Kong, Malaysia, Thailand, Vietnam, Indonesia
- Middle East: United Arab Emirates, Saudi Arabia, Qatar, Israel
- South America: Chile, Uruguay, Argentina
- Africa: South Africa, Mauritius
If your country is not listed, please contact us at info@ygs-tech.com to request a custom shipping quote. Our team will manually check shipping availability and provide you with the best rate for your destination.
2. Warehousing & Fulfillment
YGS-Tech operates local warehouses in: United States, Canada, United Kingdom, Germany, Australia, Japan.
If local inventory is available, your order will ship from the corresponding warehouse. Otherwise, it will be fulfilled from our China warehouse.
3. Shipping Fee Policy
🔹 For Key Countries with Local Warehouses
| Order Amount | Shipping Method | Fee | Delivery Time |
|---|---|---|---|
| ≥ $299 | Free Standard Shipping | $0 | 3–7 days |
| < $299 | Standard Shipping | $9.90 | 3–7 days |
| - | Express Shipping (from China) | By Weight | 3–10 days |
| ≥ $299 (from China) | Free Shipping | $0 | 10–30 days |
🔹 For Key Countries without Local Warehouses
| Order Amount | Shipping Method | Fee | Delivery Time |
|---|---|---|---|
| ≥ $299 | Free Shipping (from China) | $0 | 10–30 days |
| < $299 | Express Shipping (from China) | By Weight | 3–10 days |
🔹 For Non-Key Countries
| Shipping Method | Fee | Delivery Time |
|---|---|---|
| Express Shipping (from China) | By Weight | 3–10 days |
4. Order Processing Time
Orders are typically processed within 1–3 business days. Once shipped, a tracking number will be sent to your email.
5. Customs Duties
International shipments may be subject to import duties and taxes according to the destination country's regulations. These charges are not included in your order total and must be paid by the customer if applicable.
6. Return & Refund Policy
Products must be returned within 30 days of delivery.
- Items must be unused, in original condition, and with all original packaging.
- Contact us at info@ygs-tech.com to request return authorization before sending items back.
- Return shipping is generally paid by the customer, unless due to defect or shipping error.
- Refunds will be processed to your original payment method within 5–10 business days after item inspection.
- Original shipping costs are non-refundable.
❗ Important Notes
- Please ensure your shipping address is correct. We are not responsible for delivery failures caused by incorrect or incomplete addresses.
- Orders shipped from China may be delayed due to customs clearance or unforeseen logistics issues.